Terms of Service

Last modified: April 26, 2026

Acceptance of the Terms of Service

These Terms of Service are entered into by and between you and Smitten, LLC dba Coppla ("Coppla," "we," "us," or "our"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Service"), govern your access to and use of copplaconnect.com (the "Website"), our member portal at my.copplaconnect.com (our "Portal"), the Coppla mobile application if and when made available (the "App"), and any content, functionality, and services offered on or through them (collectively, "Services"), whether as a guest or a registered user, and your attendance at any events hosted by Coppla, whether virtual or in-person.

Coppla provides a professional networking platform, including curated member matches, a searchable directory of members and businesses, event listings, and tools that help members connect, host events, and grow their professional networks.

Please read these Terms of Service carefully before you use the Services or attend a Coppla event. By using the Services or by clicking to accept these Terms of Service, you accept and agree to be bound by these Terms of Service and our Privacy Policy at https://copplaconnect.com/privacy-policy, which is incorporated herein by reference. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use the Services or attend a Coppla event.

The Services are offered to and available to users who are at least 18 years of age or the age of majority in their state of residence if older than 18. By using the Services or attending a Coppla event, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services or attend a Coppla event.

Beta Software Notice

Coppla Connect is currently in beta. We take security and data protection seriously and have implemented industry-standard safeguards, but as a beta product, our security practices, features, and infrastructure are still being tested, refined, and audited. By using our Services during the beta period, you acknowledge that:

Features may change, be added, or be removed without notice
We may need to reset, restructure, or migrate data as the platform evolves
We will make reasonable efforts to preserve your data but cannot guarantee against all loss during beta
While we work continuously to identify and address security vulnerabilities, beta software may contain undiscovered issues
You should not share information through the Services that you would not be comfortable sharing in a public or semi-public professional context

Changes to the Terms of Service

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Services or attendance at Coppla events following the posting of revised Terms of Service means you accept and agree to the changes.

Accessing the Services and Account Security

We reserve the right to withdraw or amend the Services in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period.

You are responsible for:

Making all arrangements necessary for you to have access to the Services
Ensuring all persons who access the Services through your internet connection are aware of these Terms of Service and comply with them
All activity that occurs under your account

To access the Services, you may be required to provide registration details. It is a condition of your use of the Services that all information you provide is correct, current, and complete. You agree that all information you provide to register your Account is governed by our Privacy Policy.

If you choose or are provided with a username, password, or other security credentials, you must treat them as confidential and not disclose them to any third party. You are personally responsible for activity on your Account. You agree to notify us immediately of any unauthorized access or breach of security.

We have the right to disable any username, password, or other identifier at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Service.

Membership and Subscription Terms

Coppla offers free and paid membership tiers. Current tiers and pricing are described on our Memberships and Sponsorships page at https://copplaconnect.com/memberships-and-sponsorships.

Paid memberships: Paid subscriptions are billed in advance for the period selected (annually unless otherwise noted) and automatically renew at the end of each term unless cancelled. By subscribing, you authorize us to charge your payment method for the recurring subscription fee.

Cancellation: You can cancel your subscription at any time through your Account in the Portal. Cancellation takes effect at the end of the current billing period. Your access continues until that period ends. We do not provide refunds for partial billing periods.

Refunds: All sales are final except where required by law. We may offer refunds at our discretion for billing errors or other circumstances.

Price changes: We may change subscription prices from time to time. We will notify you in advance of any price change. If you do not agree to the new price, you may cancel before the new price takes effect.

Trial periods: If we offer a trial, we will disclose terms before you start. We may require payment information at signup. If you do not cancel before the trial ends, you authorize us to begin charging the regular subscription fee.

Member-to-Member Interactions and Business Relationships

Coppla is a platform that helps members find each other. We are not a party to any business relationships, agreements, transactions, or interactions between members. This includes meetings, partnerships, sponsorships, paid services, B2B gifting, referrals, and any other arrangements members make with each other.

You are solely responsible for:

Your interactions with other members, on or off the Services
Any agreements or transactions you enter with other members
Verifying the credentials, qualifications, identity, and trustworthiness of other members before engaging in business or other relationships
The outcomes of any meetings, deals, or partnerships

WE DO NOT CONDUCT BACKGROUND CHECKS OR IDENTITY VERIFICATION ON MEMBERS. While Coppla strives to foster a respectful and welcoming community, we are not responsible for the conduct of any member, on or off the Services. Use your best judgment when interacting with others, especially when meeting in person or sharing sensitive business information.

Endorsements and Complaints

Coppla allows members to endorse other businesses and to submit complaints about other businesses through our Services. By using these features, you agree:

Endorsements you give must be truthful and based on real business interactions
You may not endorse your own business
You may not pay for, solicit, or trade endorsements
Endorsement comments you submit may be displayed publicly with your name
Complaints you submit are private to Coppla administrators and, where appropriate, the business being reviewed (without revealing your identity)
Complaints must be made in good faith based on your actual experience
Coppla reviews endorsements and complaints and may remove, edit, or flag content we believe violates these Terms of Service or our Code of Conduct

The Recommended badge and other badges or rankings are calculated automatically based on member endorsements and complaint history. Coppla does not guarantee any business will receive or maintain any badge.

User Contributions

The Services include features that allow you to post profiles, business listings, photos, comments, endorsements, event listings, messages, and other content (collectively, "User Contributions").

By providing any User Contribution, you grant Coppla and our affiliates, service providers, licensees, successors, and assigns a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, perform, display, distribute, and otherwise exploit such content in connection with operating and promoting the Services.

You represent and warrant that:

You own or control all rights in your User Contributions
Your User Contributions are accurate and lawful
Your User Contributions comply with these Terms of Service and our Code of Conduct
Your User Contributions do not infringe any third party's rights

You are solely responsible for your User Contributions, including their legality, accuracy, and appropriateness. Coppla is not responsible or liable for any User Contributions.

Code of Conduct and Content Standards

These standards apply to all User Contributions, all use of the Services, and your conduct at Coppla events and member meetings. User Contributions and conduct must not:

Violate any applicable law or regulation
Be defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
Promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, gender identity, or age
Infringe any patent, trademark, trade secret, copyright, or other intellectual property right
Violate any privacy or publicity rights
Be deceptive, fraudulent, or misleading
Promote illegal activity
Cause annoyance, inconvenience, or harm to any person
Impersonate any person or misrepresent your identity or affiliation
Promote unrelated commercial activities, contests, or sweepstakes
Falsely imply endorsement by Coppla or any other entity
Solicit personal contact information from other members for purposes unrelated to the Services
Use the Services for unsolicited mass messaging, spam, or sales prospecting outside the platform's intended use

Monitoring and Enforcement; Termination

We have the right (but not the obligation) to:

Remove or refuse to post any User Contributions for any reason in our sole discretion
Take any action regarding User Contributions we deem necessary, including removal, edit, or restricting visibility
Disclose your identity or other information to any third party who claims content you posted violates their rights
Take legal action, including referral to law enforcement, for illegal or unauthorized use of the Services
Suspend or terminate your access to the Services for any reason, including violation of these Terms of Service
Suspend or terminate your access for failure to honor RSVPs or repeated no-shows at events

We do not undertake to review material before it is posted and cannot ensure prompt removal of objectionable material. We assume no liability for any action or inaction regarding User Contributions.

Intellectual Property Rights

The Services and their entire contents (including software, text, displays, images, video, audio, and the design, selection, and arrangement) are owned by Coppla, our licensors, or other providers, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may use the Services for your personal and authorized professional use only. You must not:

Reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material from our Services except as expressly permitted
Use any robot, spider, scraper, or other automated means to access the Services
Reverse engineer, decompile, or disassemble any part of the Services
Use the Services to compile a competitive directory or database
Remove copyright, trademark, or other proprietary notices

Trademarks

The Coppla name, the term "Coppla Connect," related names, logos, product and service names, designs, and slogans are trademarks of Smitten, LLC dba Coppla or its affiliates. You may not use these marks without our prior written permission.

Event Consent to Use of Name and Likeness

By attending a Coppla event, you grant Coppla the irrevocable right to use photographs, video, and other visual depictions taken of you during the event, including the right to reproduce, distribute, and create derivative works, in connection with Coppla's marketing activities. You agree these may be used in materials and publications and may be made available to the public. You will not be paid for this use. If you do not consent, you must notify Coppla staff at the event.

Copyright Infringement

If you believe any User Contributions infringe your copyright, please contact us at info@copplaconnect.com with a notice that includes:

Identification of the copyrighted work claimed to be infringed
Identification of the allegedly infringing material with enough detail to allow us to locate it
Your contact information
A statement that you have a good faith belief the use is not authorized
A statement, under penalty of perjury, that the information is accurate and that you are authorized to act
Your physical or electronic signature

It is our policy to terminate accounts of repeat infringers.

Reliance on Information Posted

Information presented in the Services is provided for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of any information. Reliance on this information is at your own risk. Content provided by other members reflects their views, not ours.

Linking to the Services

You may link to our homepage so long as you do so fairly and lawfully and do not damage our reputation or imply endorsement that does not exist. You must not establish a link from any website you do not own or control. We reserve the right to withdraw linking permission at any time.

Geographic Restrictions

Coppla operates from the United States. We provide the Services for use primarily in the United States. We make no claims that the Services are appropriate or available in other locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

Disclaimer of Warranties

THE SERVICES, THEIR CONTENT, AND ANY ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COPPLA NOR ANYONE ASSOCIATED WITH COPPLA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

WITHOUT LIMITING THE FOREGOING, COPPLA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

WE TAKE NO RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY MEMBERS WITH WHOM YOU MAY COMMUNICATE THROUGH THE SERVICES OR AT EVENTS. ANY INTERACTIONS WITH OTHER MEMBERS ARE AT YOUR OWN DISCRETION AND RISK.

CONSUMPTION OF ALCOHOL AT EVENTS IS A PERSONAL CHOICE AND RESPONSIBILITY. BY ATTENDING AN EVENT, YOU AGREE THAT ANY ALCOHOLIC BEVERAGES YOU CONSUME ARE YOUR OWN CHOICE. YOU AGREE TO DRINK RESPONSIBLY AND NOT TO DRIVE WHILE INTOXICATED. YOU ARE SOLELY RESPONSIBLE FOR YOUR ACTIONS RESULTING FROM CONSUMING ALCOHOL. COPPLA IS NOT RESPONSIBLE.

THE FOREGOING DOES NOT AFFECT WARRANTIES THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL COPPLA, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES EXCEEDING THE GREATER OF (1) THE AMOUNTS PAID BY YOU TO COPPLA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (2) ONE HUNDRED DOLLARS ($100), UNDER ANY LEGAL THEORY ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR ATTENDANCE AT EVENTS.

COPPLA SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING PERSONAL INJURY, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF GOODWILL, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless Coppla, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms of Service
Your User Contributions
Your use of the Services
Your interactions with other members
Your attendance at Coppla events
Any business relationship or transaction with another member

Governing Law and Jurisdiction

All matters relating to the Services and these Terms of Service shall be governed by and construed in accordance with the internal laws of the State of Nebraska without giving effect to any choice or conflict of law provision.

Any legal suit, action, or proceeding shall be instituted exclusively in the federal or state courts located in Douglas County, Nebraska, although Coppla retains the right to bring proceedings against you in your country of residence.

Dispute Resolution and Arbitration

Informal resolution first: Before filing a claim, you agree to contact Coppla at info@copplaconnect.com and attempt to resolve the dispute informally for at least 60 days.

Binding arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms of Service or the Services that is not resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, applying Nebraska law. Arbitration will take place in Douglas County, Nebraska, unless you and Coppla agree otherwise. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Class action waiver: You and Coppla agree to bring claims only in your or its individual capacity, not as a plaintiff or class member in any class or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any class proceeding.

Exceptions: This arbitration provision does not apply to claims for injunctive relief related to intellectual property infringement or unauthorized access to the Services, which may be brought in court.

Opt-out: You may opt out of this arbitration agreement by sending written notice to info@copplaconnect.com within 30 days of accepting these Terms of Service.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Account Cancellation and Deletion

You may cancel your subscription or delete your Account at any time through your Account settings in the Portal or by emailing info@copplaconnect.com.

Upon Account deletion, we will delete or anonymize your personal information within 90 days, except as described in our Privacy Policy. Public contributions such as event listings, business profiles, and endorsements you have left for other businesses may remain visible in the community history but will be marked inactive or disassociated from your identity where appropriate.

Waiver and Severability

No waiver by Coppla of any term or condition shall be deemed a continuing waiver. If any provision is held invalid, illegal, or unenforceable, that provision shall be eliminated or limited to the minimum extent such that the remaining provisions continue in full force and effect.

Entire Agreement

These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Smitten, LLC dba Coppla regarding the Services and supersede all prior and contemporaneous understandings and agreements.

Contact

For questions, comments, or feedback regarding these Terms of Service or the Services:

Smitten, LLC dba Coppla
Email: info@copplaconnect.com
Website: copplaconnect.com